One of the main strategic goals of ELKA is the customer satisfaction.

In the focus of our business operations is the orientation towards the customer, which implies flexibility and maximal understanding of his needs.

The evaluation of the customer satisfaction with ELKA products and services and the collected information on the possible customer’ needs  for improvement or extension of product or service range,  enables the initiation of improvements, corrective or preventive measures, and setting of individual and general aims for the realisation of our mission and vision.